consumer rights

White call-centre desk telephone with a small display and many buttons, sitting in an office cubicle next to a mouse
FACUA prepares complaints against phone companies for telephone harassmentSales & Marketing

FACUA prepares complaints against phone companies for telephone harassment

Rosella C.Rosella C.November 9, 2011
Close-up of a five-euro banknote showing the EU flag, the ECB initials in several languages and a large number five
A bank is not your friend: a Facebook page against bank abusesPersonal Finance

A bank is not your friend: a Facebook page against bank abuses

Rosella C.Rosella C.January 7, 2011
Fanned-out ten-euro banknotes with a scattering of ten-cent euro coins lying on top
Abuses we should report but never do: banks take first prizeEconomyPersonal Finance

Abuses we should report but never do: banks take first prize

Rosella C.Rosella C.January 5, 2011
A woman with curly hair, out of focus, holding up a plain white plastic card with a number printed on it
The banks’ latest business: abusePersonal Finance

The banks’ latest business: abuse

Rosella C.Rosella C.September 13, 2010