It doesn’t matter whether you’re the owner, the manager or the sales director of the company.
The point is that it’s your job to steer that company towards success. In your workers’ eyes, you are the leader: the person in charge of making everything work and of creating harmony in the workplace.
People don’t follow ranks or job titles; they follow people. A leader, boss or business owner should never:
- Delegate too much work.
- Bring their personal life into the workplace.
- Punish their workers’ mistakes every single time.
- Humiliate employees who get something wrong in front of others.
- Ignore or belittle the work and effort of their subordinates.
- Forget to say “please” when asking for something.
See also: A leader’s mistakes
These mistakes can destroy not only harmony in the workplace but also your workers’ trust in their leader, and they can even breed justified resentment towards the boss. If you get to that point, you’ll find yourself alone in your own company.
As a leader, you should always:
- Say please when you ask for something, and always say thank you.
- Keep an eye on the workload each of your subordinates is carrying.
- Explain any change or decision you make in your company.
- Value each worker’s personal and family life.
- Be flexible enough to make changes as the market innovates and moves forward.
- Talk in private about any problem you have with an employee.
- Assign work according to each worker’s personal skills and abilities.
Remember: the more you work together with your employees, the better they will perform for you.
See also: 6 things employees wish they could tell their boss but keep to themselves
Further reading
- How to run a small business in times of crisis
- 5 ways to grow your business
- Why new businesses fail
- How to overcome the fear of starting a business
- The entrepreneur’s mindset
Featured image: Chris Hunkeler, CC BY-SA 2.0, via Flickr.



